Support

Check these first

1. Which devices are supported? iPhone needs iOS 26 or later, iPad needs iPadOS 26 or later, and Android phones need Android 16 or later. The app comes in Simplified Chinese, Traditional Chinese and English.
2. Reading not coming through? Check your connection and today's limit. The first time, tap Agree and Enable Online Readings. If you chose Not Now before, you can choose again next time you ask.
3. Changing the language? Go to Me → Language.
4. Deleting data? For reading data, go to Me → Privacy and data and tap Delete All Reading Data. Delete cases one by one in your case library.
5. Got a new phone? iPhone and iPad sync on their own when signed in to the same iCloud. On Android, restore from your system backup, or import a backup file you exported.

How to reach us