Support
Last updated: June 14, 2026
Master Hachimi (哈基米道长) is a cat-themed Mei Hua Yi Shu (Plum Blossom numerology) app: give two numbers, cast a quick hexagram, and get a gentle, for-entertainment reading. Need help, have a question, or want to report a bug? We're glad to hear from you.
Before you reach out — quick fixes
- Reading won't generate? Check your internet connection, then make sure you've agreed to the third-party AI consent in Settings.
- Want to start over? On the question screen, enter two new numbers and cast again.
- Switch language? Settings → Language (Simplified Chinese / English). Reopen the app to apply.
- Delete your data? Settings → Privacy → Delete all history. Your history lives only on your device.
How to reach us
| Channel | Address | Typical response |
|---|---|---|
| support@hachimi.ai | Within 3 business days |
Is this real fortune-telling?
No. Master Hachimi is for entertainment and emotional companionship only. Readings are not predictions and are not a basis for real decisions. See our Terms & Disclaimer.
Where does my data go?
Your question and the cast are sent to our backend and forwarded to Google Gemini to generate the reading; nothing is sent without your consent. Your reading history is stored only on your device. See our Privacy Policy.
How do I delete my data?
Open Settings → Privacy → Delete all history, or delete the app. There is no account and no server-side copy. See Account & data.
Which devices and languages?
Master Hachimi runs on iPhone and iPad, in Simplified Chinese and English.